Cancellation Policy

Please be aware that HOPE Center for Pain has a 24-hour cancellation policy.

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, there are typically people waiting for an appointment time to open up from cancellations. Due to the high demand for hands-on therapy, we have a firm policy on cancelling appointments at HOPE Center for Pain.  

This is because someone may want your treatment time and if you aren't going to use it, you should cancel in an appropriate amount of time. Therefore, a $60.00 fee will be charged to you for any missed appointments without a 24-hour notice. 

NOTE: In the event we are able to find someone to fill the spot left vacant, you will not be charged. We recognize that emergencies and illnesses occur and therefore we reserve the right to make changes to this policy on a case by case basis. Thank you for your understanding and cooperation.

Phone: (309) 452-0704 with 24 hour voicemail available.